You must pre-pay postage at the point of return. Please send your merchandise back, via insured mail, to the following address:
Attn: Exchange Processing
116 El Camino Real
San Carlos, CA 94070
Please complete the Return Form included with your order. Download the Return/Exchange form here. Whether you're trying a new sizes, color, or item, exchange shipping is FREE! Your credit card statement will reflect a credit for your returned items(s) and/or a charge for your new items.
International orders are not eligible for free exchanges.Please allow two weeks for us to receive your return and process your request.
Custom orders and Team orders can only be returned if there is a manufacturing defect (i.e. faulty materials or workmanship). The items should be returned as specified above.
Questions or Comments? Call toll-free at 877-741-1325. We are open Monday through Friday, 9am - 5pm (Pacific Standard Time).